Find answers to your questions about product options, customisation levels, minimums, and how pricing works. This section covers everything from what’s available to how to get the best value for your order.
You can browse our range of readily available product options through our online store. That said, we do much more than what’s listed online — and we’re always expanding our range. If you don’t see what you’re after, or you're looking for something f
You can access instant pricing for a wide range of our standard product options via our online store — just select your size and print options to view live pricing across different quantities. You can easily share a quote or place your order directly
For anything custom or not listed online, you can request a quote with our team — just send through your requirements and we’ll get back to you with the most effective options. No obligations, just helpful advice. For standardised items, you can simp
Yes, absolutely. If you don’t see the size you need within our standard options, you can enter your own custom dimensions directly on the product page. Depending on the setup, you’ll either be able to:. Access instant pricing. Download a custom-sized
Product sizes listed on our online store are shown in external millimetres (L x W x H). To view internal dimensions, we recommend downloading the associated dieline template — it will show the exact usable space inside the box. We’ve curated a range
Yes — we offer a wide range of custom and specialty packaging beyond what’s available online. While our store showcases our most popular, standardised items, we can produce almost anything — from unique formats and custom inserts to rigid boxes, slee
Rarely, but yes — like most businesses, our pricing may occasionally change due to fluctuations in material costs, production, or freight. That said, we always aim to keep our pricing fair, competitive, and transparent. If market conditions shift sig
There’s no minimum order on many of our online products — you can order as little as 1 unit or a printed sample to get started. Most of our core range starts from just 10 units, giving you the flexibility to test, launch, or restock without committin
Yes — we offer a growing range of packaging accessories including stickers, tissue paper, custom tape, cards, and filler, all designed to complement your unboxing experience. Some of these are available to purchase directly through our online store,
Yes — we offer volume-based pricing across many of our products. The more you order, the better your price per unit, and you’ll see this automatically applied as you increase quantity in the online store. As you continue to order with us, you’ll also
Absolutely. If you're ordering in large volumes, working on a custom project, or need something not listed online, you can request a custom quote at any time. We’ll review your requirements and come back with tailored pricing and options that offer t
We’re always open to supporting partners who order at scale or manage packaging for multiple clients. If that sounds like you, just get in touch and we’ll take a look at your order volumes and business needs to see what pricing structure may apply. E
If you shop online using our standard sizes, there are no setup costs — everything is streamlined with upfront pricing and no hidden fees. Whereas for custom jobs, specialty finishes, or non-standard formats, a one-time setup fee may apply to cover t
Absolutely. While our online range focuses on streamlined, customisable packaging, we also offer premium and bespoke solutions — including rigid boxes, magnetic closures, custom inserts, foils, specialty finishes, and more. If you're looking for elev