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Getting Started & Guides

New here? This section walks you through everything you need to get started — from downloading templates and checking pricing to preparing samples and placing your first order.

How Do I Set Up My Artwork Correctly?

To ensure your packaging prints exactly as intended, it’s important to set up your artwork file properly from the start. Whether you’re designing in Illustrator, Photoshop or another tool, the steps below will help you avoid delays or print issues. T

How to Access a Design Template

You can download a dieline (design template) directly from any product page on our website. Simply select your product type, size, and print option, then click the Download Template button — you’ll receive a PDF file set up with the correct specifica

How to View Pricing

To view instant pricing, just head to the product page you're interested in, then select your size, material, and print options. You'll see pricing update in real time across available quantities. For custom sizes or larger volumes not listed online,

How to Place an Order Online

Placing an order is easy:. Choose your product and select your size, material, and print options. Upload your artwork or download a template to get started. Select your quantity, choose whether you’d like a proof, and add to cart. Proceed to checkout

Preparing a Printed Sample

Printed samples are a great way to see how your design will look and feel before committing to a larger run. They allow you to test colours, material finish, alignment, and overall presentation with a real, production-quality version of your packagin

Our Guide to Samples

Samples are the best way to test your packaging before committing to a full order — whether you’re checking sizing, reviewing print quality, or comparing materials. We offer two main types:. Printed Samples – See your actual design printed on the rea

How to Choose the Right Box Style

Not sure which packaging style is right for your product? Here's a quick breakdown to help guide your decision based on use case and function:. Mailer Boxes – Great for eCommerce, PR gifting, and retail presentation. These open from the top with a fl

How to Measure Your Product for the Perfect Fit

Getting your box size right is key to making your packaging feel polished, functional, and cost-effective. Here's how to do it:. Start by measuring your product in millimetres (mm), focusing on the internal space needed to fit your item comfortably:.

How to Request a Custom Quote

Need something outside of our standard range? Whether it’s a custom size, specialty finish, high volume, or a completely bespoke idea — we’re here to help. To request a quote:. Head to our Request a Quote form (linked in the top menu or footer). Prov