From templates to text outlines, this section covers everything you need to know when preparing your artwork for print. Whether you're designing yourself or working with a designer, we’ve made it easy to get it right.
Yes — we’ve made it easy to get your artwork set up and print-ready. You’ll find step-by-step guides covering everything from downloading templates and applying your design, to setting up colours, layers, and bleed correctly. You can browse all artwo
We recommend uploading your final artwork as a high-resolution PDF for the best results. We also accept AI, PSD, and EPS files if needed. Make sure all fonts are outlined, images are embedded, and colours are set to CMYK. If you’re not sure whether y
You can definitely use Figma or Canva to create elements for your packaging design — such as logos, illustrations, or layout concepts. However, we don’t recommend using them to set up your final print file, as they don’t support key print features li
We recommend using Adobe Illustrator or Adobe Photoshop to create your final artwork. These programs support all the technical requirements needed for print — including CMYK colour, bleed setup, layers, and outlined fonts.
While we don’t offer in-house design services, we’ve partnered with Fiverr to make it easy for you to work with a freelance designer. Whether you need help creating a full design, applying artwork to a template, or making small edits — you’ll find so
For online orders, unfortunately not. We recommend using our official dielines to ensure everything aligns correctly with our print and production setup. Every supplier uses slightly different sizing, cut lines, and tolerances — so using a dieline fr
You can download a dieline directly from any product page on our website. Just select your size, then click Download Template to get the correct file. Each template includes labelled layers, internal dimensions, product specs, and printing guidelines
Yes — we’re happy to review your artwork before you place an order. Just send it through along with the product and size you’re planning to order, and we’ll check that everything is set up correctly for print. If we spot anything that needs adjusting
Yes — you can include up to 5 different designs within the same order free of charge. If you’d like to print more than 5 designs, just reach out and we’ll provide a quick quote (Don’t worry — it’s affordable. We just need to factor in a little extra
Yes — our dieline templates include a Printing Guidelines PDF with setup instructions, labelled layers, and tips to get the best result. You can also check out our Printing Guidelines section in the Help Centre for more detailed examples and file set
CMYK and RGB are two different colour modes used for different purposes:. CMYK (Cyan, Magenta, Yellow, Black) is used for printing, where colours are created using layers of ink. RGB (Red, Green, Blue) is used for digital screens, where colours are c
We don’t currently offer 3D mockups in-house, but there are some great tools available that allow you to create them yourself. We recommend using Pacdora, which lets you upload your dieline and artwork to generate a realistic 3D preview of your packa
If you need help with your design, we’ve got you covered. While we don’t offer in-house design services, we’ve partnered with Fiverr to make it easy to connect with a freelance designer. Whether you're starting from scratch, need help applying your a
Yes — you can request a PDF proof when placing your order. It’s a final visual check showing how your artwork will be printed, including sizing, layout, and placement on the dieline. We’ll hold production until you’ve approved the proof, so you can r