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Website & Account

Managing your account is easy with our online platform. Learn how to update your details, reset passwords, track your order history, and get the most out of your Inke account.

Do I need an account to place an order?

No, you don’t need to create an account before placing an order — you can check out as a guest. However, once your order is placed, an account is automatically created using the email address you provided at checkout. This allows you to log in later

How do I create or log into my account?

To log into your account, click Login in the top menu and enter your email address. If you’ve already placed an order with us, your account may already exist — just set a password to activate it. If you're new to Inke and haven’t ordered yet, you can

How do I reset or change my password?

To reset your password, go to the Login page and click “Forgot your password?” Enter the email address linked to your account and you’ll receive a password reset link. If you’re already logged in and want to change your password, head to your account

How do I update my contact or billing information?

To update your contact or billing details, log into your account and head to your Account Settings or Addresses section. From there, you can edit your name, email, phone number, and saved billing or delivery addresses. If you’ve already placed an ord

Can I save multiple delivery addresses?

Yes — once you’re logged into your account, you can save and manage multiple delivery addresses under the Addresses section. This makes it easy to switch between locations at checkout, whether you're ordering for different offices, clients, or campai

Where can I find and manage my past orders?

You can view and manage all your past orders by logging into your account and heading to the My Orders section in your dashboard. From there, you’ll be able to view order details, track shipments, download invoices, and easily reorder any past jobs.

Do you have a rewards program?

Yes! Our rewards program gives you points every time you place an order. These points can be redeemed for discounts on future purchases. Just log in to your account to track your balance and start earning.🎉 Learn more about our rewards program here.

Is your platform built on Shopify?

Yes — we use Shopify Plus as the foundation of our online store. This allows for a smooth, secure experience and makes it easy for you to manage orders, track deliveries, and access your account details all in one place.