Need help or have a question? Here’s how to get in touch with our team. Whether you’re chasing an order, need a quote, or just have a quick question — we’re here to help.
You can reach us anytime by:. Live chat via the website (look for the chat icon in the corner). Email at [email protected]. Contact form on our Help Centre or website. Or by submitting a request directly through our Help Desk. We aim to respond to al
Our team is available Monday to Friday, 9am – 5pm AEST (excluding public holidays). You can reach us via live chat, email, or through our Help Centre — and we’ll always do our best to get back to you as soon as possible. Messages sent outside of busi
Of course! We're more than happy to schedule a call if you’d prefer to speak with someone directly. Just reach out via chat or email first with a quick overview of your requirements, so we can prepare the best options for discussion. This helps us ma
Absolutely — if you need help placing an order, uploading artwork, choosing a product, or managing an existing job, our team is here to assist. Just reach out via chat or email, and include any relevant details, and we’ll guide you through the proces
Absolutely — if you're working on something more custom or outside of our standard online range, you’re welcome to brief us in directly. Just head to Request a Quote and tell us what you’re looking for — whether it's custom sizing, finishes, or somet
Yes — we do offer ongoing agency support and account management for clients with frequent, high-volume, or multi-brand requirements. If you're an agency or working on an ongoing project, just reach out with a quick brief or overview and we’ll help on